News

Due to continued growth and ever-increasing demand, we are actively looking for Service Engineers to join our team.

This is an excellent opportunity for a Service Engineer with at least 2-3 years of experience to step up into a more technically challenging environment. You’ll gain hands-on experience with high-end Fire and Security systems and receive training on cutting-edge technology in the industry.

Role Overview

As a Service Engineer, you will handle daily fault requests, planned preventative maintenance (PPM), and reactive service calls for Medium-large-scale integrated security systems . Flexibility and a proactive, solution-oriented approach are key to success in this role. You’ll work independently, supported by an experienced team of engineers and managers.

Benefits

As the market leader in the area, with continued year on year growth, we are able to offer fantastic benefits, which include:

• Excellent rates of pay.
• Bonus paid after 12 months of continuous service.
• Company work vehicle.
• Holiday reward scheme.
• Regular employment reviews.
• Employee further training programme.

You can read more about the benefits we offer here: https://www.kisfireandsecurity.co.uk/kis-employee-benefits-rewards/

In addition, working at KIS Fire & Security means you’ll be joining a dynamic company with great team spirit in a rapidly growing industry. That means we can offer increased job security along with greater variety in terms of clients and locations.

Supplier Partnerships

In terms of suppliers, we have the following partnerships:

• Gent Integrator (SI)
• Gallagher Partner
• Salto Partner

About You

In terms of yourself, we’re looking for people who:

• Have at least 2 year’s experience within the industry.
• Hold a valid UK driving licence.
• Don’t have a criminal record (Enhanced DBS disclosures are carried out).
• Have a good work ethic.
• Are able to work unsupervised.

Next Steps

If you feel like you’re a good fit as a Service Engineer and you’d like to join the leading fire and security firm in the area, please get in touch at recruitment@kisfireandsecurity.co.uk.

We are thrilled to announce that KIS Fire and Security has achieved a significant milestone by becoming an official member of the prestigious Honeywell Gent Network. As a newly accredited Silver Partner, we join an elite group of companies recognised for their expertise in fire safety solutions, representing one of the most trusted names in the industry—Honeywell.

This partnership with Honeywell Gent marks a new chapter for KIS Fire and Security, enabling us to deliver an even greater range of cutting-edge products and services to our clients. Honeywell is synonymous with quality, innovation, and leadership in the fire detection and alarm sector, and our new partnership allows us to provide access to their world-leading products. Our team has undergone extensive training to meet the rigorous standards set by Honeywell, ensuring we can offer the highest levels of expertise and service in every project we undertake.

What It Means to Be a Gent 24 Network Partner

By becoming part of the Gent 24 Network of Approved System Integrators, KIS joins a carefully selected group of independent fire safety specialists across the UK. Each member of this network is chosen based on their proven capabilities, technical expertise, and substantial experience in the fire industry. The stringent approval process ensures that only the best and most qualified companies are endorsed by Honeywell Gent.

This exclusive partnership allows KIS Fire and Security to offer Honeywell Gent’s advanced fire detection systems, designed to meet the most demanding safety requirements. Our status as a Silver Partner empowers us to provide these innovative systems as part of a comprehensive package that includes design, supply, installation, commissioning, and maintenance services. In short, we are now your go-to provider for all things related to Honeywell Gent fire alarm solutions.

Introducing Honeywell Gent’s Self-Test Fire Detection Technology

One of the most exciting products we can now offer is Honeywell Gent’s Self-Test fire detectors, a groundbreaking advancement in fire detection technology. These innovative detectors are designed to simplify and improve the process of testing fire systems, offering significant advantages over traditional testing methods.

Key Features and Benefits of Gent Self-Test Technology

The Gent Self-Test system uses advanced technology to create controlled amounts of smoke and heat, which are then used to test the optical and heat sensors within each detector. This ensures that the detectors are functioning as expected and that the fire alarm system will respond appropriately in the event of an actual fire.

In addition, the system features anti-masking technology, which continuously checks that the smoke entry points are unobstructed and clear, preventing alarms from being tampered with or accidentally blocked. This additional layer of protection ensures that your fire detection system remains uncompromised and fully operational at all times.

The benefits of this technology are numerous:

• Efficient testing for hard-to-reach detectors, reducing the time and effort required.
• Improved safety by ensuring that no detector is overlooked or missed during routine checks.
• Faster testing processes, especially for large-scale systems with numerous detectors.

This state-of-the-art solution is designed to make testing more manageable and is particularly valuable in complex environments with multiple detectors or difficult-to-access locations. It reflects Honeywell’s unwavering commitment to pushing the boundaries of fire safety technology, ensuring a safer tomorrow for businesses and facilities around the world.

Harnessing the Power of the Connected Life Safety Services (CLSS) Platform

In addition to the innovative Self-Test detectors, KIS is now proud to offer access to Honeywell’s Connected Life Safety Services (CLSS) platform. This cloud-based solution represents the next generation of fire alarm system management, offering unparalleled control and visibility over fire safety systems.

The CLSS platform connects directly to Honeywell fire alarm panels and integrates with the Self-Test detectors. Engineers and facilities managers can use the CLSS mobile app to instantly monitor and manage fire detection systems while on-site. As soon as a detector is within visual inspection range, the system connects to the app, allowing quick and easy access to real-time information.

This smart inspection process is incredibly efficient, with tests taking just seconds for each detector. The platform allows engineers to run tests across multiple loops and panels simultaneously, streamlining the inspection of even the most complex fire alarm systems.

Bristol Temple Quay video upgrade is a model for public realm surveillance – showing how to overcome performance, quality, and affordability challenges

• Industry Public Safety
• Customer Temple Quay, Avison Young
• Region UK
• IDIS Partners KIS Fire & Security

Background

City centre commercial, leisure, and residential development used by thousands daily.

Temple Quay and Glass Wharf areas are mixed commercial, leisure and residential developments, managed by global property leaders Avison Young in the heart of one of the UK’s most vibrant, historic cities. It is part of the Bristol Temple Quarter Enterprise Zone which is home to hundreds of businesses, government offices, serviced offices and co-working spaces, bars, restaurants, and residential properties. The whole area is also benefiting from significant further investment and development.

To maintain a welcoming environment, and ensure high standards of public safety and security, Avison Young manages 24/7 security monitoring and patrols, with officers supported by real time video surveillance.

Challenge

Prospect of a complete system upgrade is daunting, until an award-winning project shows the way

With an attractive waterway cutting through the development and an extensive riverfront, Temple Quay and Glass Wharf are busy day and night, with thousands of commuters passing through every day to use the adjacent mainline Temple Meads railway station. Football crowds come through on matchdays, and Temple Quay also has a thriving nighttime economy.

The 20-year-old video system relied on by the round-the-clock security team was proving to be increasingly unreliable, with underground cabling and equipment prone to flooding; cameras producing increasingly poor-quality images; and a cumbersome VMS operating system.

Major undertaking

However, the prospect of a complete system upgrade was daunting: replacing the backbone infrastructure, cameras, recorders, and VMS seemed likely to be a major undertaking. At this point, Avison Young learned of an award-winning video solution recently completed for Bristol Zoological Society, by KIS Fire & Security – a solution that took advantage of affordable, robust IDIS technology to ensure public safety in what could be a challenging setting. This sounded like a perfect model, and KIS was invited to deliver a similarly transformative solution at Temple Quay.

Solution

Complete end-to-end upgrade installed ahead of schedule, with instant functionality

KIS completed the civil works, laying the new fibreoptic backbone and solving the flooding issue, then installed the complete end-to-end IDIS video system including:

• IDIS Center VMS
• 8MP IDIS PTZ cameras that deliver superior quality images at up to 31x Zoom
• Vandal-resistant 5MP IR Dome Cameras
• 8-ch 4K recorders supporting UHD display
• Specialist network operator’s keyboard
• Mountings, PoE switches, and all accessories

Results and benefits

Immediate public safety benefits from the transformed video system – and a sustainable long-term solution

The results were immediate: supported by complete area visibility, within days the joint Glass Wharf / Temple Quay security patrols were providing rapid first aid assistance to members of the public, pushing back against would-be thieves using e-scooters, and supporting several police investigations where this had not previously been possible. Officers’ ability to respond has been transformed, and they are now working more effectively with local agencies including police community support officers and British Transport Police.

Benefits include:

• Rapid implementation, with instant functionality of all components
• System sustainability, with extended warranties and industry-best low operating costs
• Future flexibility, e.g. with ability to add third-party devices, adopt emerging AI tech etc
• Easy operation with powerful VMS functionality including easy footage search and retrieval
• Pin-sharp image quality 24/7 in varied lighting conditions
• Extended recording, with failover protection ensuring no loss of video data in the event of network instability

“With IDIS, instant full functionality of all devices means we can be more certain about completion times, even for major public space projects like Temple Quay and Glass Wharf. The system also comes with extended warranties, and failover protection against loss of data in the event of network instability – for public area surveillance this kind of reliability is essential.“
Rob Morgan, Director, KIS Fire & Security